I've had 7 Land Rovers. I always went to Thousand Oaks and now I live on the Westside of LA, so I go to Bundy and Olympic. I've never had such a hands-on, kind, warm reception. I was early to my appt. They had a loaner waiting for me. And the phone call with what needed to be done came 3 hours after I dropped off the car. New tires were put on, brakes done and my car was done by 4pm. Unheard of in addition to the easy drop off of the rental car, kind reception, washed car. I could go on and on. Trust me, I'm not an employee of Land Rover, just a lover of the car and now an even bigger lover of the service dept! Thank you for your professionalism and treating us like a customer! You're the best ... signed a "forever Land Rover owner"
The Hornburg Santa Monica store is terrific! I had a seamless car buying experience. It was my first time getting a car and was a bit nervous. Everyone at the store made it perfect. Aleks took plenty of time with me driving around and making sure I'm comfortable with my choice. He then set up the car, linked my phone, seat up my seats - all to work immediately as I drove off. Both the manager and he finance team were also terrific and constantly smiling while also knowledgeable and explaining things to me. Couldn't have asked for a better experience!
Had a awesome experienced with Hornburg Santa Monica. I'm not sure who was the sales representative since it was a while ago. But he helped us find a preowned 2014 Range Rover Supercharged to our particular taste. He treated us with the foremost professional courtesy and was completely honest on working out a deal for our budget.
Everyone at the dealership were great but Vlad and Alex were exceptional. Love my car and the whole buying experience was surprisingly easy. Great job Hornburg Santa Monica!
Service very , very professional ...
Vivian helped me and my family pick a car at the dealership. She was a great help with understanding what would fit my best needs. I did a few test drives as well. Very knowledgeable. I've bought many cars and Vivian and her team made it a seamless experience. I would definitely come back for this customer service at this dealership.
This is my 4th Land Rover from Hornburg. Michael S. is hands down one of the most genuine people you can work with. Michael and his team worked out all my car deal over the phone a week prior and all we had to do is pick up our new vehicle.
Great experience, sales people are wonderful and got exactly what I wanted!
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